BC Ferries in Canada Fleets, Routes, Schedule, Timing, Reservation Fees, How to book ticket?, Luggage allowance Travel with Pets, Bicycle

BC FerriesBritish Columbia Ferry Services Inc., operating as BC Ferries (BCF), is a former provincial Crown corporation, now operating as an independently managed, publicly owned Canadian company. BC Ferries provides all major passenger and vehicle ferry services for coastal and island communities in the Canadian province of British Columbia. Set up in 1960 to provide a similar service to that provided by the Black Ball Line and the Canadian Pacific Railway, which were affected by job action at the time, BC Ferries has become the largest passenger ferry line in North America, operating a fleet of 41 vessels with a total passenger and crew capacity of over 27,000, serving 47 locations on the B.C. coast.

How to contact BC Ferries Customer Care?

Address: 1321 Blanshard St Suite 500, Victoria, BC V8W 0B7, Canada


  • 1-888-223-3779 (Canada & USA)
  • +8-001-BC FERRY (+80012233779) From outside Canada and USA
    (applicable toll charges apply)
  • From your Rogers or Telus mobile phone *BCF (*223)
  • From TTY Call 711 (provide toll-free number 1-888-223-3799 to Telus relay operator)

Hours: Monday to Friday 7:00 am – 10:00 pm, Saturday and Sunday 7:00 am – 7:00 pm

Email:  [email protected]

Website: https://www.bcferries.com/

Map: View Google direction here.

What are the facilities available on BC Ferry routes?

South Coast routesNorth Coast routes
  • Passages
  • Coastal Cafe
  • Coastal Cafe
  • Pacific Buffet
  • Coast Cafe Express
  • Arbutus Coffee Bar
  • Sitka Coffee Place
  • Vista Restaurant
  • Aurora Lounge
  • Passages
  • Coastal Cafe
  • Canoe Cafe
  • Raven Lounge

Accessibility at BC Ferries (BCF)

Accessibility at BC Ferry larger terminals Accessibility at Ferries 
  • Accessible parking spaces
  • Wheelchair access to all passenger areas
  • Designated priority seating in waiting lounges
  • Wheelchairs to borrow for boarding
  • Accessible passenger areas and cafeteria
  • Designated priority seating
  • Elevator access
  • Induction loop hearing systems
  • Ramps to board the ferry

BC Ferries Sailing Schedules

View BC Ferries Sailing Schedules through the above link.

What is the Fare type/ticket cost at BC Ferry?

  • Adults and seniors (12 years or older)
  • Standard adult fareChildren (5-11 years old)
  • Standard child fareInfants and children (Under 5 years old)
  • Travel is freeBC Seniors (BC residents 65 years or older)
  • BC Students (BC school students 18 years and under)
  • BC persons with disabilities
  • Group (groups of 10 or more passengers)

Download BC Ferries ticket price

How to get BC Ferries Experience Card?

You can get a card:

  • BC Ferries ticket booth
  • by calling 1-888-BC FERRY (1-888-223-3779) or
  • At any BC terminals:

Nanaimo (Departure Bay)
Nanaimo (Duke Point)
Sunshine Coast (Langdale)
Vancouver (Horseshoe Bay)
Vancouver (Tsawwassen)
Victoria (Swartz Bay)

How to get Accessible Fare Identification Card?

Required Documents

  • Completed Accessible Fare Identification Card Application
  • Proof of PWD or CPP disability documentation (if applicable) OR
  • Ensure Physician or Nurse Practitioner has signed and stamped Section 3 (if applicable)
  • Enclose Photograph 3.5cm high x 3 cm wide


  • Carry out personal care activities (preparation, serving and eating of meals, dressing, washing, bathing, personal grooming, etc)
  • Be mobile without personal assistance
  • Manage personal affairs without supervision


  1. Download the Accessible Fare Form
  2. Enter the name, address and phone number
  3. After complete the form sent to:

BC Ferry Services Inc.
Accessible Fare Identification Card Application
Suite 500, 1321 Blanshard Street
Victoria, BC V8W 0B7

What are the Fleet/Routes served by BC Ferries?



Baynes Sound Connector Vancouver Island (Buckley Bay) and Denman Island (Denman Island West).
Coastal Celebration Vancouver (Tsawwassen) and Victoria (Swartz Bay).
Coastal Inspiration Vancouver (Tsawwassen) and Nanaimo (Duke Point).
Coastal Renaissance Vancouver (Horseshoe Bay) and Nanaimo (Departure Bay) Vancouver (Tsawwassen) and Victoria (Swartz Bay)
Island Aurora Cormorant Island (Alert Bay) and Port McNeill Malcolm Island (Sointula) and Port McNeill Malcolm Island (Sointula) and Cormorant Island (Alert Bay)
Island Discovery Powell River (Westview) and Texada Island (Blubber Bay).
Island Gwawis Gabriola Island (Descanso Bay) and Nanaimo (Nanaimo Harbour).
Island Kwigwis Gabriola Island (Descanso Bay) and Nanaimo (Nanaimo Harbour).
Island K’ulut’a Campbell River and Quadra Island (Quathiaski Cove).
Island Nagalis Campbell River and Quadra Island (Quathiaski Cove).
Kahloke Denman Island East (Gravelly Bay) and Hornby Island (Shingle Spit).
Klitsa Brentwood Bay and Mill Bay.
Kuper Chemainus and Penelakut Island (Telegraph Harbour) and Thetis Island (Preedy Harbour) and  Penelakut Island (Telegraph Harbour).
Kwuna Graham Island (Skidegate) and Moresby Island (Alliford Bay).
Malaspina Sky Sunshine Coast (Earls Cove) and Powell River (Saltery Bay).
Northern Adventure Port Hardy (Bear Cove) and Prince Rupert Prince Rupert and Graham Island (Skidegate)
Northern Expedition Port Hardy (Bear Cove) and Prince Rupert Prince Rupert and Graham Island (Skidegate)
Northern Sea Wolf Port Hardy (Bear Cove) and Bella Coola (Central Coast) with stops at Bella Bella, Shearwater and Ocean Falls.
Quadra Queen II Port McNeill with Malcolm Island (Sointula) and Cormorant Island (Alert Bay).
Queen of Alberni Vancouver (Tsawwassen) and Nanaimo (Duke Point).
Queen of Capilano Vancouver (Horseshoe Bay) and Bowen Island (Snug Cove).
Queen of Coquitlam Vancouver (Horseshoe Bay) and Nanaimo (Departure Bay) Vancouver (Tsawwassen) and Victoria (Swartz Bay)
Queen of Cowichan Nanaimo (Departure Bay) and Vancouver (Horseshoe Bay).
Queen of Cumberland The Queen of Cumberland’s regular route is Victoria (Swartz Bay) to the Southern Gulf Islands.
Queen of New Westminster Vancouver (Tsawwassen) and Victoria (Swartz Bay).
Queen of Oak Bay Vancouver (Horseshoe Bay) and Nanaimo (Departure Bay).
Queen of Surrey Sunshine Coast (Langdale) and Vancouver (Horseshoe Bay).
Quinitsa Crofton and Salt Spring Island (Vesuvius).
Quinsam Nanaimo Harbour and Gabriola Island (Descanso Bay).
Salish Eagle Southern Gulf Islands and routes connecting Comox (Little River), Powell River (Westview) and Texada Island (Blubber Bay).
Salish Heron Vancouver (Tsawwassen) and the Southern Gulf Islands
Salish Orca Powell River (Westview) and Comox (Little River).
Salish Raven Vancouver (Tsawwassen) and the Southern Gulf Islands.
Skeena Queen Salt Spring Island (Fulford Harbour) and Victoria (Swartz Bay).
Spirit of British Columbia Vancouver (Tsawwassen) and Victoria (Swartz Bay).
Spirit of Vancouver Island Vancouver (Tsawwassen) and Victoria (Swartz Bay).
Tachek Island (Heriot Bay) and Cortes Island (Whaletown).

How to book tickets at BC Ferries (BCF)?

  1. Visit https://www.bcferries.com/
  2. Select one-way or return
  3. Enter the From to location
  4. Enter the departure date
  5. Click “Continue”
  6. Enter the driver and passenger details
  7. Select with or without vehicle
  8. Make a Payment

BC Ferries

What is the BC Ferries Baggage allowance for Travelling with Excess luggage and Oversized items?

  • First Bag – Free
  • Additional Bags – $10 per bag

Ensure your baggage on North Coast routes weighs 30 kg / 66 lb. or less

How to claim?

You can make a claim with BC Ferries for your damaged or delayed baggage or lost for more than 5 days.

You need to complete the Notice of Baggage form below

Download BC Ferries Baggage Claim Form

You can submitting this form:

By mail
Address: Attention: Risk Management Analyst British
Columbia Ferry Services, Inc.
Suite 500, 1321 Blanshard Street Victoria, BC
V8W 0B7
By email
Email: [email protected]

By toll-free fax
Fax: 1-866-644-4547

In person
Give to a BC Ferries member of staff at one of BC Ferries terminals.

How can you find, if an item lost on BC Ferries?

  1. Visit BC Ferry find terminal Page
  2. Select the terminal
  3. Scroll down and select “Lost and found” to open contact information.

Is Pets allowed on BC Ferries?

Yes, Small pets including dogs, cats, ferrets, birds and hamsters are all allowed on BC Ferries and travel for free.

Download the BC Ferries App

Contact BC Ferries on Social Media

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